At Baseline Courses, we are committed to providing high-quality online AI and IT courses. Please read our Refund & Cancellation Policy carefully before making a purchase.
All courses are delivered online immediately after purchase.
Upon purchase, you gain access to all course materials, videos, and resources.
Due to the digital nature of our products, all sales are final once access is granted.
Refunds may only be considered under the following circumstances:
Technical issues preventing access to the course that cannot be resolved by our support team.
Duplicate purchase or payment error.
Please note: Requests for refunds based on a change of mind or dissatisfaction with course content will not be accepted, as course previews and descriptions are provided before purchase.
To request a refund, please contact our support team within 7 days of purchase.
Include your:
Name
Email used for purchase
Course purchased
Reason for refund request
Our team will review your request and respond within 3–5 business days.
If you experience technical issues accessing a course, we encourage you to contact us immediately. Most issues can be resolved without requiring a refund.
We may update this Refund & Cancellation Policy from time to time. Any changes will be posted on this page with an updated effective date.
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